Who We Are
C3 was founded by two hospital revenue cycle leaders determined to remedy issues they faced while working in healthcare systems throughout the United States. C3 specializes in revenue cycle and payor operations, and our service offerings are centered around this expertise.
We provide outsourced patient access to supplement your pre-registration and authorization teams. Because our highly skilled and experienced staff are managed by us, we eliminate the headaches of training temporary staff or the delays of hiring new employees. In addition to augmenting staff, we leverage our payor and revenue cycle expertise to provide denial management, payor audit defense, reimbursement audits and specialized consulting services designed for hospitals and physicians groups.
Our professionals work collaboratively with your teams to design and implement the right solutions for your unique challenges and needs. We provide actionable feedback and reports to your leadership, assisting your efforts to improve processes and focus additional resources.
Our mission is to become a true partner and extension of your organization’s operations team, offering specialized expertise and the proven ability to take on a wide range of initiatives.
Give us a call today at 888-908-1660 to discuss your specific needs and challenges.
“Our solutions work. We increased overall reimbursement for one prominent health system by $4 million dollars while increasing their volumes by 30%. Also our Denials Management and Payment Validation solutions have successfully recovered over $10 million dollars.”
Chris Olander, CEO
Our Customer Service Philosophy
Service
Relationships
Commitment
We don’t seek transactions, we seek relationships – ones that last and continue to grow, strengthen and improve over time.
Our Leadership Team
Chris Olander
Chief Executive Officer
colander@c3rcs.com
www.linkedin.com/in/chrisolander
Chris has over 25 year’s experience in healthcare operations in a wide range of settings, particularly focused on managed care and revenue cycle. Throughout her career, she has worked with hospitals and health systems, physicians and insurance companies across the country. Early on, Chris developed a passion for advocating fair and reasonable terms with insurance companies. She is acutely aware of the struggle that children’s and specialty hospitals face in managing the bottom line. Chris’ passion and commitment to our clients stems from having been in their position.
Chris boasts a track record of organizational transformation with significant improvement in financial performance. She has an MBA in Strategic Management and Organizational Behavior from the Illinois Institute of Technology, Stuart School of Business and was on the board of Florida HFMA.
Christine Benn
Chief Operating Officer
cbenn@c3rcs.com
www.linkedin.com/in/christinebenn
Christine developed the concept of a specialized services unit during her tenure at a world-renowned children’s hospital where she served as the Director of Patient Access. The specialized services unit was a successful solution to patients traveling from all over the world to receive state-of-the-art treatment. Christine’s collaborative nature and her passion for both performance improvement and customer service provides a highly successful and financially astute solution for our clients.
Christine has worked with hospitals and providers throughout the country as a consultant for a major nationwide consulting firm, where she focused on revenue cycle redesign, patient access consolidation, project management and corporate strategy. She has an MHA from the University of Florida.